Crisis Support

Dial 988 for Suicide & Crisis Lifeline (24/7)

Call 911 for immediate danger

LA County DMH Help Line: 800-854-7771

Serving Lancaster, Palmdale & the Antelope Valley • Medi-Cal Accepted

661-441-6568

Privacy Policy

Effective date: September 2026

This Website Privacy Policy explains how Horizon Community Mental Health (“Horizon,” “we,” “us,” or “our”) handles information connected with your use of our website at www.horizoncmh.com.

Information You Choose to Provide

You may choose to provide information when you:

  • Begin a secure referral;
  • Contact Horizon;
  • Ask about services or coverage; or
  • Submit employment or resume information.

The information provided may include contact details and other information you choose to submit in connection with your request, referral, or employment inquiry.

Secure Referral Forms

Horizon’s referral buttons may direct you to a secure form hosted by Hushforms/Hushmail. Information entered into that external form is handled through that service and according to applicable privacy and security practices. Ordinary WordPress page content on Horizon’s website does not receive or store the completed referral form.

Technical Information

Normal website systems and hosting infrastructure may process technical information such as your IP address, browser or device information, requested pages, dates and times of requests, and security or server logs. This information may be used to operate, maintain, troubleshoot, and secure the website.

Cookies and Similar Technologies

WordPress and related site functionality may use necessary cookies or similar technologies for administration, security, or site operation. If Horizon later adds other technologies, this policy may be updated to describe them as appropriate.

How We Use Information

Horizon may use information to:

  • Respond to requests;
  • Review referrals;
  • Communicate about services and coverage;
  • Process employment inquiries;
  • Operate, maintain, and secure the website; and
  • Meet applicable legal and regulatory obligations.

Service Providers and Disclosures

Horizon may use service providers that support website hosting, communications, referral processing, and technology operations. These may include WordPress, website hosting providers, Hushforms/Hushmail, and communications systems, as factually appropriate to the services involved.

Horizon may disclose information to service providers when reasonably necessary to support operations or as required or permitted by law.

External Services and Links

Horizon’s website may link to external services, including the secure referral form and mapping or direction services. Those services may have their own privacy practices, and Horizon encourages you to review the information provided by the applicable service.

Retention

Information may be retained for periods appropriate to its purpose and applicable legal, contractual, clinical, billing, recordkeeping, and security requirements.

Information Security

Horizon uses reasonable administrative, technical, and organizational safeguards appropriate to the information and systems involved. No method of transmission or storage can be guaranteed to be absolutely secure.

Separate Notice of Privacy Practices

This Website Privacy Policy is separate from Horizon Community Mental Health’s Notice of Privacy Practices, which describes how protected health information may be used and disclosed and explains patient privacy rights.

Notice of Privacy Practices

Privacy Questions

For questions about this Website Privacy Policy, contact:

Horizon Community Mental Health
626 W Lancaster Blvd, Suite 59
Lancaster, CA 93534
661-441-6568

Please do not send sensitive clinical or health information through ordinary email.

Updates to This Policy

Horizon may update this Website Privacy Policy from time to time. When material revisions are made, Horizon will update the effective date shown above.